14k White Gold 8ct Diamond Graduating Tennis Chain

At Timeless Diamonds Co., we want you to be delighted with your purchase. If for any reason you are not completely satisfied, we are here to assist you with our hassle-free return policy.

Returns and Exchanges:

• You may return or exchange your purchase within 30 days of receiving your order.
• To be eligible for a return or exchange, the item must be unused and in the same condition as when you received it. It must also be in the original packaging.

Initiating a Return:

• Please contact our customer support team at timeslessdiamondsco@gmail.com to initiate the return process.
• Our team will provide you with a return authorization and guidance on how to ship the item back to us.

Refunds:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• Refunds will be processed to the original method of payment within 30 business days.

Exchanges:

• If you wish to exchange your item for a different size or style, please indicate your preference during the return process. We will do our best to accommodate your request, subject to availability.

Return Shipping:

• The cost of return shipping is the responsibility of the customer unless the return is due to an error on our part or a defective item.

• In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue promptly.

Contact Us:

• If you have any questions about our return policy or need assistance with a return, please contact our customer support team at Timelessdiamondsco@gmail.com

Thank you for choosing Timeless Diamonds Co. We appreciate the opportunity to serve you and ensure your satisfaction with our exquisite pieces.

Delivery Information

At Timeless Diamonds Co., we understand that the timely delivery of your cherished pieces is as important as the craftsmanship itself. Our commitment is to ensure that your order reaches you with the utmost care and efficiency.

Processing Time:

Every piece at Timeless Diamonds Co. is made to order with meticulous attention to detail. Please allow 10-20 business days for the crafting and processing of your jewelry before it is shipped. This ensures that each creation meets our stringent quality standards.

Shipping Options:

We offer a range of shipping options to suit your needs:

• Express Shipping: Expedited delivery within 10-20 business days.

Shipping Costs:

All Items Include Free Shipping Worldwide

Order Tracking:

Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. Use this number to track the status of your shipment and know exactly when your exquisite piece will arrive.

International Shipping:

Timeless Diamonds Co. proudly serves customers worldwide. For international orders, please be aware that customs duties and taxes may apply, and these charges are the responsibility of the recipient.

Secure Packaging:

Your jewelry is precious, and so is the journey it takes to reach you. Every Timeless Diamonds Co. order is packaged securely to ensure that your piece arrives in pristine condition, ready to be worn and cherished.

Customer Support:

Our dedicated customer support team is here to assist you with any questions or concerns related to your order and delivery. Contact us at Timeless Diamonds Co

Returns and Exchanges:

For information on returns and exchanges, please refer to our [Returns and Exchanges Policy] page.

At Timeless Diamonds Co., we strive to make your shopping experience seamless, from the moment you place your order to the day your exquisite jewelry arrives. Thank you for choosing us to be a part of your special moments.