Warranty
How to Obtain Warranty Service:
- Contact Us: If you believe your purchase is covered by our warranty and you encounter an issue, please contact our customer support team at Timelessdiamondsco@gmail.com .
- Evaluation: Our team will guide you through the evaluation process. In some cases, we may request that you send the item to us for inspection.
- Resolution: If the issue is covered by the warranty, we will repair or replace the item, depending on the nature of the defect.
Exclusions:
- Normal Wear and Tear: The warranty does not cover normal wear and tear, including scratches, dents, or damage resulting from everyday use.
- Third-Party Alterations: Any alterations or repairs performed by third parties not authorized by Timeless Diamonds Co. will void the warranty.
Disclaimer:
- Modification of Terms: Timeless Diamonds Co. reserves the right to modify or terminate the warranty terms at any time.
- Subject to Applicable Law: This warranty is subject to the laws of Australia, and any disputes will be resolved in accordance with those laws.
Contact Information:
If you have any questions or concerns regarding our warranty, please contact us at Timelessdiamondsco@gmail.com
Thank you for choosing Timeless Diamonds Co. We are dedicated to providing you with exceptional products and service that stand the test of time.